PO BOX 66 NORTH BERWICK, ME 03906

 

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Employee Training

As our series of SpaHive Mastermind events are just around the corner, we're looking forward to some seriously productive, seriously fun and seriously successful days that will help you to take immediate action to tackle any of your nagging spa

Spa management and management in general is a complex job. It takes a person who can wear many hats to be successful, and the ability to manage multiple personality types is yet another leadership challenge. Managing a spa or salon requires skills and experience in all areas of the business: marketing, services, treatments, customer service, and operations. Because of this, managers are often spread thin, resulting in poor leadership and, potentially, dissatisfied employees and customers.


Hiring can be one of the most challenging aspects of being a spa owner and manager. It is a never ending challenge of getting the right people and keeping them. When we hire wrong, not only do we lose money but also time and employee morale. As the saying goes, "it only takes one bad apple to ruin the bunch." The ultimate goal is to get the best employees for your spa, ones who are passionate, talented and committed to a career they love. So to minimize staff turnover we want to hire right from the start.

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