PO BOX 66 NORTH BERWICK, ME 03906

 

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Spa Concierge Program™

Do you sometimes wish you could just make a call to your own personal genie to get the advice you need?

Well now you can!

OurSpa Concierge Program™ is designed to offer immediate support for your most pressing questions. It is particularly useful for Spas and Lodging properties experiencing management transition and staff turnover, as well as during the first year of business. We have designed this program to also fit the needs for lodging properties looking to include a spa at their property! Together we will provide all of the tools you need as a spa or hospitality business owner to have a powerful online presence and a successful marketing program.

You have a question, you call us!

The program offers phone support with our spa consultants in the areas of operationscustomer service/satisfaction, facilitiesmarketing and social media, and staffing. No matter the question, our consultants provide you with the top-notch industry knowledge, all at your fingertips. Combined, we have over 40 years of spa industry experience. We are dedicated to providing the most current information on spa protocols and procedures.

  • Available 6 days a week
  • Dedicated 800 number where you can reach us anytime, any place
  • Calls returned within 30 minutes
  • Flexible and adjustable plans to fit the size and needs of your location(s)
  • Essentials
  • $ 495 / month
  • 4 Calls Per Month
  • Interactive Weekly Online Mastermind Session
  • SpaHive Network 6-month Membership
  • 1GB Bandwidth
  • Spa Calculator Resource
  • Manager’s Guide to Optimizing Your Spa’s Health
  • Online Presence Analysis and Digital Foundation Review
  • Marketing Software Platform Dashboard to Manage your Online Presence
  • Sign Up
  • Growth
  • $ 795 / month
  • 6 Calls Per Month
  • Interactive Weekly Online Mastermind Session
  • SpaHive Network 6-month Membership
  • 1GB Bandwidth
  • Spa Calculator Resource
  • Manager’s Guide to Optimizing Your Spa’s Health
  • Online Presence Analysis and Digital Foundation Review
  • Marketing Software Platform Dashboard to Manage your Online Presence
  • Marketing Plan Review with Quarterly Plan
  • Website Review and FREE Monthly Hosting with WordPress and Plugin Updates
  • 9-Week Video Online Marketing Training Series
  • Marketing Coach Strategy Session – Every 90 days
  • Unlimited Texts and Emails Per Month
  • Sign Up
  • Excel
  • $ 1795/ month
  • Unlimited Calls Per Month
  • Interactive Weekly Online Mastermind Session
  • SpaHive Network 6-month Membership
  • 1GB Bandwidth
  • Spa Calculator Resource
  • Standard Operating Procedures Manual including Employee Handbook
  • Online Presence Analysis and Digital Foundation Review
  • Marketing Software Platform Dashboard to Manage your Online Presence
  • Monthly Marketing Plan
  • Website Revamp or New Design, FREE Hosting, Monthly Maintenance & Updates PLUS One FREE Domain
  • 9-Week Video Online Marketing Training Series
  • Marketing Coach Strategy Session – Every 90 days
  • SEO Analysis and Update, Semi-Annual
  • Unlimited Texts and Emails Per Month
  • Attendance to Mastermind Events Hosted by JMPankey
  • Purchase 12 Months and Receive 14 Months of Services
  • Sign Up

Spa Conierge Faq

If any of these statements apply to your business, Spa Concierge is right for you:

  • We’re experiencing staff turnover and not sure why.
  • We can’t find talented front desk staff or nail technicians, we’re desperate!
  • Our spa is beautiful so where are all of the customers?
  • Retail sales are not meeting our projections so how can we get our team to sell more?
  • We need to use social media but just don’t have the time.
  • We’re not sure how to make sure our website is attracting potential customers.

With over 40 years collective experience in the spa industry, our team of consultants possess the ability to coach you related to any and all operational, customer, marketing, and employee issues and special projects. Let us know your pain points and we’ll match you with a consultant whose qualifications fit your specific needs.

CALL US AT 1-800-JMP-CHAT.

Terms and Conditions

The Client shall pay the charges to the Consultant (JMPankey Partners) in accordance with these Terms and Conditions of the Spa Concierge Program™:

  • The program fees will be automatically charged to your designated payment method on PayPal each month until cancelled.
  • Monthly billing will occur on or around the same day of the month as your initial enrollment in the program.
  • If your credit card is declined, Spa Concierge Program™ services will not be available until payment is resolved.
  • Either party may terminate or alter a contract under these Terms and Conditions by giving the other party at least 30 days written notice of termination. Send notification VIA EMAIL to your designated consultant or to customerservice(at)jmpankey.com.
  • Call time is 15 minutes per call
  • If you feel you are not fully utilizing the program or need alternative options, talk with us about customizing a program for you.
  • JMPankey Partners shall not be liable to the Client in respect of any loss of revenue or income.
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